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For Individuals

Is my parcel insured?

All shipments include basic insurance from the courier (typically €50-100). For higher-value parcels you can add extra insurance during booking for a small additional fee.

All shipments via Shiplemon include basic insurance from the courier:

  • Usually covers value up to €50-100
  • You file a claim in case of loss or damage
  • Settlement process takes 15-30 days

For higher-value parcels (electronics, jewelry, artwork) you can add extra insurance during booking for a small additional fee (typically 1-3% of value).

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